"We have millions of dollars at stake if our product fails to penetrate the market in a sustainable way."
De-risk each stage of the product development lifecycle with Design Thinking methods and techniques.
I help technology companies in the Asia-Pacific region deliver exceptional business results fast and cost-effectively. For 22 years, I've helped B2B companies drive results that impact the bottom line. Here's why you should trust me (business results from past projects):
By standardizing the information architecture and page-level design patterns for a web-based enterprise Electronic Health Record system.
By using evidence-based research, I helped the product management team learn that additional investments in their program would not address their customer's needs.
By developing the retention strategy and communications plan to help a US-based global trade technology company grandfather a product that losing money, but highly used in the China market.
Understanding and shaping a difficult to understand strategic problem into a product vision and roadmap that can deliver value incrementally.
Uncover and frame difficult or hidden problems in workflows that amount to massive operational waste collectively by facilitating cross-functional service mapping workshops and field research.
Address a large amount of tech debt due to poor information architecture (IA) and design system decisions by developing sensible taxonomies, interaction wireflows, and alignment diagrams.
Support product teams that lack creative and user experience direction by reinforcing information design & interaction design principles, and providing valuable design insights in critiques.
Align non-collaborative product teams to design and implement product features in a consistent, intuitive, and in object-oriented way.
...through Joe's masterful shepherding of the core team, we've developed a taxonomy of data-driven-displays, a proposal for a new information architecture, and broad agreement across the enterprise on both the value and applicability of the framework.
UX Director & author
Joe was a thoughtful mentor and advocate every step of the way. Whether urging me to shadow his work or crafting a personalized career path plan for me, Joe put tremendous thought into ensuring I deepened my design and leadership skills.
Joe handled a diverse portfolio: conceiving of interfaces that accommodated both beginner and power users, sunsetting products without impacting the company's bottom line, managing complex high-profile client relationships...
Panjiva | S&P Global
No matter what problem Joe is trying to solve, his primary focus always begins with people... From mentoring to public speaking, consulting to design, Joe stands out as leader in the Boston tech scene because of his deep empathy, curiosity and commitment.
Brian Del Guidice
Above the Fold